Privacy Policy.

Who is responsible

This policy applies to Real Real Genuine (RRG), operated by VIA Labs Pte. Ltd., a company incorporated in Singapore (UEN 202606003C, 73 Ubi Road 1, #08-54 Oxley Bizhub, Singapore 408733), which is the controller of the personal data described here. Contact: contact@realrealgenuine.com

What we collect

When you use RRG, we may collect:

• ·Your wallet address (public, on-chain)
• ·Transaction details (payment amount, token ID, timestamp)
• ·Email address, if you choose to provide one
• ·Style preferences and instructions you set for your Personal Shopper

We do not require an account or personal profile to browse or purchase.

How we use your data

We use collected information to:

• ·Process and deliver your purchases
• ·Provide access to downloadable files attached to your product
• ·Power your Personal Shopper preferences and memory
• ·Communicate about your order if needed
• ·Improve the platform

On-chain data

Your wallet address and purchase transactions are recorded on the Base blockchain. This data is public and permanent by design, it is not controlled by RRG and cannot be deleted.

Personal Shopper data

If you use a Personal Shopper, your chat conversations and extracted preferences are stored to improve your experience over time. This data is linked to your account and can be deleted on request.

Cookies

We use minimal cookies for essential site functionality (authentication sessions, preferences). We do not use third-party advertising or tracking cookies.

Third-party services

We use third-party services for payment processing, file storage, LLM providers (for Personal Shopper chat), and hosting. These providers are bound by their own privacy policies and process your data only as needed to deliver our service.

Data security

We take reasonable steps to protect your information. However, no system is completely secure and we cannot guarantee absolute protection.

Your rights

You may request access to, correction of, or deletion of your personal data (excluding on-chain records) by contacting us. We will respond in accordance with applicable law.

Children

RRG is not directed at anyone under 16. We do not knowingly collect information from children.

Changes

We may update this policy. The latest version is always available at this page.

Contact

Questions about your privacy? Reach us at contact@realrealgenuine.com