Terms of Service.

Who we are

Real Real Genuine (RRG) is operated by VIA Labs Pte. Ltd., a company incorporated in Singapore (UEN 202606003C, 73 Ubi Road 1, #08-54 Oxley Bizhub, Singapore 408733) ("VIA Labs", "we", "us"). RRG is a marketplace where you can buy products from brand partners and creators. Digital products are limited editions recorded on-chain as ERC-1155 tokens on Base. Physical products are sold and shipped by the brand.

What you are buying

When you purchase a product on RRG, you receive:

• ·An on-chain token representing your edition
• ·Access to download any digital files attached to that product
• ·Proof of ownership recorded on the Base blockchain

Some products include physical items that will be shipped to you. Details are listed on each product page.

Payments

Prices are shown in US dollars (USD) and may be displayed in your local currency as an estimate. Payment is settled in USDC, a dollar-pegged stablecoin, at 1 USDC to 1 USD, using your connected wallet, or by card where the brand has enabled it. Shipping and any taxes are shown at checkout before you pay. Once a wallet transaction is confirmed on-chain, it cannot be reversed by us.

Refunds

Digital products are delivered instantly as on-chain tokens and downloadable files, so they are not refundable once delivered. For physical products, if the brand cannot ship or deliver your order as described, you are entitled to a refund of what you paid for that order. If you experience a technical issue with delivery, or a product cannot be fulfilled, contact us and we will resolve it or refund you. Nothing in these terms limits any right you have under applicable consumer law.

Your rights as a buyer

You own your edition. You may hold, display, or transfer your token. You may not:

• ·Reproduce or redistribute the attached digital files
• ·Claim authorship of the underlying design or artwork
• ·Use the product for commercial purposes unless the product listing explicitly permits it

Editions and availability

Each product has a fixed edition size set by the creator and brand partner. Once all editions are sold, no more will be minted. Edition sizes cannot be changed after the first sale.

Wallet responsibility

You are responsible for your own wallet, private keys, and any transactions you authorise. RRG cannot recover lost tokens or reverse on-chain transactions.

Limitation of liability

RRG is provided as-is. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the platform or any purchased product.

Changes to terms

We may update these terms. The latest version is always available at this page. Continued use of RRG after changes constitutes acceptance. These terms are governed by the laws of Singapore, and the courts of Singapore have jurisdiction, subject to any mandatory consumer rights in your country.

Brand partners and creators

Separate terms apply to brand partners and creators who publish products on RRG. These are available on request, contact contact@realrealgenuine.com

Contact

Questions about these terms or your purchase? Write to VIA Labs Pte. Ltd., 73 Ubi Road 1, #08-54 Oxley Bizhub, Singapore 408733, or email contact@realrealgenuine.com